At lajdjs, we want you to be completely satisfied with your purchase. If you’re not happy with your order, our hassle-free return policy ensures you can shop with confidence.
30-Day Return Policy
- You have 30 days from the date of delivery to return your item(s) for a refund or exchange.
- To be eligible for a return, items must be in their original condition, unused, and with all original packaging and accessories included.
How to Initiate a Return
To start a return, please follow these steps:
- Contact Us: Email us at [Your Support Email] or call [Your Contact Number] with your order number and reason for the return.
- Receive Authorization: Our team will provide you with a Return Authorization Number (RAN) and instructions for returning your item.
- Ship Your Item: Carefully package the item(s) and include a copy of your purchase receipt. Use the return address provided in the authorization email.
Return Shipping Costs
- Customers are responsible for the cost of return shipping unless the item is defective, damaged, or incorrect.
- We recommend using a trackable shipping service to ensure your return is received.
Refunds
- Once we receive and inspect your return, we’ll notify you via email.
- Approved refunds will be processed to your original payment method within 7–10 business days.
- Shipping fees from your original order (if any) are non-refundable.
Exchanges
- If you’d like to exchange an item, please follow the return process above and place a new order for the desired item.
Non-Returnable Items
The following items are not eligible for return:
- Used or damaged items (not due to manufacturing defects).
- Items without original packaging or accessories.
- Gift cards or promotional items.
Defective or Damaged Items
If your item arrives defective or damaged, please contact us within 7 days of delivery with photos of the item and packaging. We’ll arrange a replacement or refund at no additional cost.
Contact Us
If you have any questions about our return policy or need assistance, please get in touch:
- Email: [email protected]
Thank you for shopping at lajdjs. Your satisfaction is our priority, and we’re here to help!
