Frequently Asked Questions (FAQ)
We’re here to help! Below are answers to some of the most common questions about our products, shipping, and policies.
About Our Products
1. What products does lajdjs offer?
We specialize in high-quality portable massagers and table lamps designed to enhance your comfort and lifestyle.
2. Do your products come with a warranty?
Yes, all our products come with a standard 1-year warranty. If you encounter any issues, please contact our support team.
Orders and Shipping
3. Where do you ship?
We currently offer shipping to the continental United States.
4. Is shipping free?
Yes! We provide free shipping on all orders within the continental U.S.
5. How long does shipping take?
- Order Processing Time: 1–3 business days.
- Delivery Time: 5–7 business days after the order is processed.
6. Can I track my order?
Yes, once your order is shipped, we’ll send you a tracking number via email so you can monitor its status.
Returns and Refunds
7. What is your return policy?
We offer a 30-day return policy. If you’re not satisfied with your purchase, you can return it within 30 days of receipt for a full refund.
8. How do I initiate a return?
To start a return, please contact our support team at [Your Support Email] with your order details. We’ll provide you with a return authorization and instructions.
9. Do I have to pay for return shipping?
Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
Payments and Security
10. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express) and PayPal for secure and convenient transactions.
11. Is my payment information secure?
Absolutely. We use industry-standard encryption to ensure your payment details are safe.
Contact Us
12. What if I have more questions?
We’re happy to help! Feel free to reach out to us:
- Email: [email protected]
